Privacy Policy

This Privacy Policy explains how Linguistic Horizons processes personal data when you use dwellingsymboltour.click, contact us, or take part in our language courses and tutoring services. It applies to website visitors, course enquirers, and enrolled participants.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Data category

Data We Collect

We may collect identification and contact details, inquiry and enrolment information, level-screening responses, course preferences, timetable choices, payment-related records, communication content, and technical data such as device and usage information. Where relevant, we also process information needed to manage group placement, lesson coordination, progress reviews, and service administration.

The categories of data collected depend on how users interact with the website and course services.
Collection source

How We Collect Data

We receive data when a user submits an inquiry, completes a contact form, books by phone or email, visits the center, enrols in a course, or communicates with us during course administration. We may also generate data from scheduling, attendance, payment handling, and website activity, including basic technical logs and cookie-related information.

Most information is provided directly by users, with some data created during normal website and course use.
Cookie category

Types of Cookies

Essential cookies support core site functions such as page navigation, form handling, and security. Where used, preference cookies remember basic settings, and analytics cookies help us understand how the site is used so we can maintain and improve it. Cookies may be session-based or persistent depending on their purpose.

We use a limited set of cookies and similar technologies for site operation and measurement.
User control

Cookie Controls

Users may block or delete cookies through browser controls, and some browsers allow preferences to be set for different cookie categories. If certain cookies are disabled, parts of the site may not function as intended, especially features that rely on form submission, session continuity, or basic analytics.

Cookie settings can usually be adjusted through the browser or device used to access the site.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, assess course suitability, arrange group and timetable matching, confirm terms, manage enrolment, deliver scheduled lessons, support guided practice, review progress, process payments, maintain records, operate the website, and meet legal or administrative obligations. We may also use limited technical data to secure the site and understand basic usage patterns.

Processing is limited to purposes connected with the website and course administration.
02 · Sharing

Sharing with Service Providers

We may share data with service providers that help us operate the website, manage communications, process payments, support scheduling, or maintain records. These parties act on our instructions or under their own independent legal responsibilities, and they are expected to handle data appropriately for the services they provide.

Operational service providers receive only the information needed to perform their functions.
User Rights

Your Rights

Subject to applicable law, users may have rights to access their data, correct inaccurate information, request deletion, object to certain processing, or ask for restriction of processing. Some requests may not be granted where we must keep information for legal, contractual, or operational reasons.

Available rights may differ depending on the legal basis and the type of data involved.
Requests

How to Make a Request

To help us respond, requests should include enough information to identify the relevant record and confirm the requester’s identity where needed. We may ask for additional details if necessary to process the request safely and accurately.

Requests are reviewed before action is taken to protect the privacy of the data subject.
Data Retention

Data Retention

Retention depends on the type of data and the reason it was collected. Course records, communications, and payment-related information are kept for the period needed to manage the service, resolve queries, meet accounting or legal duties, and maintain business records. When data is no longer required, we delete it or anonymise it where appropriate.

We keep data only for as long as needed for the stated purpose or a legal obligation.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date, and continued use of the site after that date indicates awareness of the updated terms.

We may revise this policy to reflect legal, operational, or technical changes.

Contact Information

Privacy email
office@dwellingsymboltour.click
Privacy phone
+590 690 20 07 56
Postal address
1370 Rue de l'Industrie à Jarry, 97122 Baie-Mahault
Privacy contact
GDPR

Regulation

GDPR Overview

When the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for course administration, communication, website operation, and related business functions.

Where the GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in some cases, related cross-border processing.
This section is intended for users whose data is protected by the GDPR.

Your data rights matter

GDPR Rights

Depending on the circumstances, users may request access, rectification, erasure, restriction, objection, or data portability. Where processing is based on consent, consent may be withdrawn for future processing. Users may also raise concerns with the competent supervisory authority if they believe their rights have been affected.

GDPR rights are available only to the extent they apply and are not restricted by law.